Pure Commerce, an international payment solutions provider, today announced that Wolgan Valley Resort & Spa has gone live with its fxCHOICE Dynamic Currency Conversion (DCC) service, providing international guests using Visa or MasterCard with a home currency payment option at a competitive exchange rate.
Bordering the greater Blue Mountains World Heritage area in New South Wales, Wolgan Valley Resort & Spa opened in October 2009 as Australia’s first luxury conservation-based resort. With 70 percent of its guests anticipated to come from overseas, the resort wanted to implement a credit, debit and DCC solution that aligned with its superior guest service ethos of providing world-class services at every touch point.
“As a world-class, customer focused resort we always look for new ways to offer added benefits to our guests’ stay,” said Joost Heymeijer, general manager, Wolgan Valley Resort & Spa. “We see a strong benefit in providing our guests with more choice and the simplicity of paying in their home currency, reducing all the confusion and easing the process of check-out.”
fxCHOICE offers DCC on up to 135 currencies, enhancing the experience Wolgan Valley Resort & Spa provides to international guests by offering greater convenience and a more personalised service.
“The tourism industry in Australia is increasingly aware of the value that can be added by innovative electronic payment solutions,” said David Lavecky, business development director – APAC at Pure Commerce. "With most international visitors paying with credit or debit cards, fxCHOICE greatly improves their experience by offering them choice of payment currency and simplifying the checkout process.”