AFTA comments on Administrator appointed to Bestjet.com
The Australian Federation of Travel Agents (AFTA) is advising consumers at this busy Christmas period to be very careful about booking with any travel intermediary (travel agent, wholesaler or tour operator) that is not accredited through the AFTA Travel Accreditation Scheme (ATAS).
Earlier Wednesday, AFTA was informed that online travel agency Bestjet.com has gone into liquidation.
AFTA fought vigorously over 18 months ago to ensure that BestJet.com was not a part of the ATAS accreditation scheme. Today, AFTA wishes to re-assure industry and Australian consumers that Bestjet.com was not ATAS accredited.
AFTA Chief Executive Jayson Westbury said, “It is with a heavy heart that, at this special time of year, consumers are facing such a difficult situation. We encourage consumers to reconfirm their travel bookings with airlines and if they need to make alternative arrangements to contact an ATAS accredited travel agent. A full list of professional, legitimate and trusted businesses can be located at www.ATAS.com.au.”
AFTA also advises consumers, that if you paid Bestjet.com by credit card to contact your bank and commence the process of a chargeback.
AFTA wishes to advise that Bestjet.com was not ATAS accredited.