Flight Review Tigerair TR2112 Singapore-Bangkok: A Revelation

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Flight Review Tigerair TR2112 Singapore-Bangkok: A Revelation

Flight Review Tigerair TR2112 Singapore-Bangkok: A Revelation

Date: 5 August 2016

Carrier: Tigerair

Flight Number: TR2112 dep SIN @ 15:30

Duration: 2:25

Class: Economy

Aircraft: Airbus A320

Check-in experience: 

Not having checked in online, I was fearing a scrum at the airport just to get a boarding pass. Contrary to expectations, the first shock for this first-time Tigerair traveller was the lack of a queue at the check-in counter. Less surprising but no less welcome were the total professionalism of the staff and the ease of the entire check-in process.

On-time performance: 

The flight departed Singapore on time and arrive in Bangkok on time.

Seat/Cabin conditions: 

The 3-3 configuration in the all-Economy interior was immaculate, and the seat pitch was the second shock; my knees never touched the seat in front of me. Importantly and noticeably, the windows were clean, too. Most airlines’ cleaning staff neglect to remove the head-oil smudges of previous passengers from the windows, so it is nice to see that no detail is overlooked on Tigerair.

Food and Beverage: 

In the familiar low-cost carrier model, you get what you pay for. An array of drinks and snacks is available for purchase.

Entertainment: 

On this short flight, no video or audio entertainment existed. The time passed quickly, though, with the entertaining conversation of a young business executive sitting one seat over (another surprise was the empty middle seat between us; I thought passengers were packed like sardines on these short, intra-Asian flights) who, like me, was flying Tigerair for the first time.

Arrival:

The flight arrived at Bangkok Suvarnabhumi Airport on time. There was no queue at Immigration and bags were delivered in a timely manner, so the time from airplane seat to the back seat of the limousine for the ride to Bangkok’s most fantabulous hotel, The Siam, took only a matter of minutes.

Overview: 

For someone who usually flies longhaul Business Class, the idea of a short flight on a low-cost carrier was a bit intimidating, but there were no crowds at check-in counters, no difficulty in the check-in process, fast boarding for a flight that departed on time and arrived on time, and comfortable transport in the air. In short, Tigerair provided everything an airline should to make a great flight. Fast, easy, stressless, enjoyable.

Source = Mr eTraveller - Robert La Bua

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