James Ficalora appointed Director of Sales and Marketing
The DoubleTree Hotel & Suites Houston by Galleria (5353 Westheimer Road) is pleased to announce the appointment of James J. Ficalora as its Director of Sales and Marketing, effective immediately. A 23-year veteran of the hospitality industry, Ficalora will oversee all sales, marketing and e-commerce efforts for the soon-to-be 476 room property.
Prior to joining the hotel, he worked with internationally renowned brands, such as Hilton, Westin, and Marriott. Most recently, he served as the National Director of Sales for GF Management in Philadelphia. During his tenure there, he mentored 12 sales directors and was responsible for implementing many of the company’s standards for its portfolio.
“Jim is a proven sales leader. He’s well known within the Houston community for delivering nothing but excellence to colleagues and guests,” says Phil Tufano, Chief Operating Officer at Kokua Hospitality, the hotel’s management firm. “We are excited to have him in this role where he will work with the amazing staff to continue enriching the spectacular guest experiences as the hotel evolves.”
With a fast-growing, global collection of more than 440 upscale hotels in gateway cities, metropolitan areas and vacation destinations across six continents and nearly 40,000 rooms in the pipeline, every little thing we do at DoubleTree by Hilton inspires us to create a rewarding experience for our hotel guests, our Team Members and the communities we proudly serve. Our hospitality begins with a warm chocolate chip cookie welcome upon arrival and continues with the award-winning Hilton HHonors guest loyalty program, an array of fine services and amenities and our longstanding CARE Culture tradition that empowers Team Members to provide the special comforts and acts of kindness that make the traveler feel human again. Hilton HHonors members who book directly through preferred Hilton channels have access to benefits including free standard Wi-Fi, as well as digital amenities that are available exclusively through the industry-leading Hilton HHonors app, where HHonors members can check-in and choose their room.