Amadeus helps Southwest Airlines go to Carribbean and beyond


Yesterday, Southwest Airlines made its maiden flight to the Caribbean, using Amadeus technology.

Southwest started selling seats on the inaugural international flights in January using the Altea reservation and inventory modules and its customer management was done using Altea Departure Control.

The airlines has spent two years installing the Altea technology behind the scenes.

Amadeus Airline IT, senior vice president Julia Sattel said that entering the American market was a key reason for its collaboration with Southwest.

“We are extremely pleased that our next generation technology has today enabled Southwest to achieve its vision and strategy of international flying,” Ms Sattel said.

“We are wholly committed to helping all of our customers deliver the products and services that connect, serve and manage the evolving needs of the 21st Century traveller.”

Over the next few years, Amadeus and Southwest will work together to ensure the airline completely migrates to Amadeus’ system.

Source = ETB News: Tom Neale
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