We were in transit through Bangkok for 4 hours and the transfer desk for KQ flight did not open until 2 hours prior to the scheduled departure. Time was filled in by wandering around the shops in the transit area of Bangkok Airport.
A wide variety of shops and restaurants are available with many big name brands represented.
Once the transfer desk was open we checked in and were allocated seats 34E and 34H (no F or G) which are aisle and window seats on a B767 with a 2-3-2 configuration in the economy cabin.
Boarding and Flight
Boarding did not commence until about 30 minutes after the scheduled departure due to the late arrival of the incoming aircraft. Despite push back being close on an hour late arrival in to Nairobi was on schedule. The entertainment system on this aircraft was the older version of the personal entertainment systems with 7 different movies playing on different channels in two languages, but the passenger does not have any control over the starting or pausing of the movies. As this was an overnight flight with a scheduled departure from Bangkok of 0035 and arrival in to Nairobi of 0605 most passengers were keen to sleep.
As soon as practical after departure a dinner was served and then prior to arrival in Nairobi a breakfast was provided. Both meals offered a menu choice, and the South African wines served with dinner were very nice. Plastic cutlery and plastic glasses are used in the economy cabin.
The African music playing during boarding was a nice touch and set the impression for the flight. This was my first time flying with Kenya Airways and it was pleasing to see a full flight. While this aircraft and some of the on-board facilities were a little dated, the crew worked very well with them. The bathrooms were kept clean throughout the flight and all service was provided with a big African smile. Overall, better than expected.