Flight Review Air New Zealand Flight NZ823 – Rotorua to Sydney – Economy

   
     

Despite ash clouds disrupting flights to and from Sydney over the past couple of weeks, our Air New Zealand flight was not cancelled, with management opting to fly at a lower altitude, which offered window seat passengers amazing views of the ground below.

Also, knowing that the carrier’s Lynn Simmonds was sitting one row in-front kept me feeling all the more safe during the flight.

Rotorua Airpot is the most adorable and friendly international gateway I’ve ever passed through.

The people in the city and the airport have a contagious passion for sharing their culture and heritage with guests.

Details
320
Seat 11B
Economy

Check in
Check-in was quick, considering staff were welcomed by a bus-load arrival of MEETINGS departures.
Staff at the counter were friendly and fast.

Luggage Allowance
23 kilogram allowance was more than enough for my 15.5 kilogram luggage. Considered moving a few items out of my exhaustingly full carry-on, but laziness got the better of me.

Cabin conditions
The cabin was clean and quite new. Didn’t have the Rugby League boys showing me safety procedures this time around, but the upbeat crew in the in-flight safety managed to entertain and keep my focus.

Customer service
Friendly as always. Air NZ staff are always helpful, kind and prompt.
Staff were also well-presented.

Entertainment
Of course, Christina Aguilera’s ‘Bionic’ got me through the majority of the flight, however, closer to landing I found myself drawn to two episodes of ‘The Office’.

Meal Service
After accepting my meal, I somehow managed to fall asleep rather than eat it. And I was so disappointed to wake up and find that the delicious crispy chicken had been removed. BUT, in the true kindness of Air NZ, staff had left behind the Carrot Cake which was Scrumdiddlyumptious.

Source = e-Travel Blackboard: N.J
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