According to local media, the Kenyan Skywards customer service agent registered over 2,000 real passengers in the frequent flyer programme with neither their knowledge nor permission, using his own email address to get the miles.
He then reportedly exchanged the miles for free tickets on the Dubai-Nairobi route worth Dh60,000, on-selling these to customers poached from the airline.
The scheme was exposed when an airline executive attempted to register a British national to Emirates’ Skywards programme, but found they were already registered.
Officials followed the email trail to the Kenyan agent who, while admitting his guilt, denied his wife, who works at an Emirates reservations desk, was aware of the plot.
The court adjourned the case to October 5.
Source = e-Travel Blackboard: G.A